Hamilton Payday loans
833 Upper James Street
Hours of operation
Monday to Wednesday: 9am to 9pm
Thursday to Friday: 7am to 10pm
Saturday: 9am to 9pm
Sunday: 10am to 6pm
15:04 18 Jan 20
I always start with Jessica. She is outgoing, understanding and very respectful. Will strongly recommend this agency to my friends. Great people personality skills. Thank you, Jess.
01:30 18 Jan 20
Jess is amazing!! Always the best and fastest service with a smile on her face. Thank you for always be so friendly and helpful
00:56 18 Jan 20
Great service. Jess always greets with a smile and the conversation is always entertaining.Thanks again.See you next time
01:24 07 Jan 20
This was my first time at pay2day and I had Shanel help me out. She was so friendly and fast at the loan process! I would definitely recommend coming here!
17:14 15 Dec 19
I had a great experience with the staff. Great customer service, friendly and I had my loan very quickly. I would go back anytime I need a loan in the future
20:14 29 Nov 19
I have been coming to pay2day for a long time now and because of the amazing girls here I will not go anywhere else. I am usually helped by Sydney who is fantastic! Andie and jess are great as well. thanks ladies
01:45 28 Nov 19
This place is amazing! Jess is fantastic.. always friendly and helpful. This is my go to place for any financial help I need. Thanks so much for all you do!
22:49 28 Oct 19
Great service. Jess was very personable and funny. We loved the atmosphere and she was extremely helpful!! Will definitely return
15:25 18 Oct 19
Sydney and Andie are the best customer service reps i have ever encountered. 10/10 for these lovely ladies! I will be recommending this Pay2Day location to everybody!
00:29 18 Sep 19
Great place to go when you are in a tough spot for cash. If you borrow $300 you don't pay anything extra on your next pay day. The staff are great, and they don't harass you if you are a couple days late paying back on accident. I especially liked having Jess as my lender at the Upper James location. Great attitude, great service!!
02:22 14 Sep 19
I highly recommend this place! Got me out of a pinch! I’ve only dealt with Jess, she’s my favourite! Her personality is amazing and her customer service skills are awesome! She makes the process so easy and always makes me laugh! Thank you :)
19:25 12 Sep 19
My only choice for a loan wether big or small in a pinch. Very helpful, understanding and super fun staff. Ask For Jess or Sydney when you go in! They’re amazing, and of course when I was sick and couldn’t come in for my payments, she set me up with e-transfer!!! Only place to borrow trust me!
05:39 11 Sep 19
This is a great place for loans...no doubt...it's fast...easy and paperless. A 'BIG' thanks goes out to Jess for her effortless patience and professionalism she exudes...not to mention her vivacious personality. Thanks for all your help. I'll go back again...No Problem!!!
02:52 06 Sep 19
Great place to go! Fast and friendly there. Andi always provides great customer service!
20:51 10 Aug 19
Sydney and Jess helped me a lot, they really like to connect with the customers. Very nice, funny, respectful people who make a business great
00:08 04 Aug 19
Andie is the best employee here! She’s extremely helpful and kind to customers! I will definitely recommend this location solely due to the amazing customer service by Andie. If Andie ever leaves, so will I.
16:29 02 Aug 19
Best place to cash your cheque and get payday loans. Helps me out when I'm in need and Jen's awesome to work with
16:45 11 Jul 19
Andie was extremely helpful today i called and got perfect direction as to how to acquire a lone, they told me there is no fee as long as it is paid in time and the process was smooth and friendly, with absolute no judgement. Amazing experience ten out if ten
02:14 30 Jun 19
Everyone is so helpful and nice. Especially Jess who always help me out :) Thank you for the great customer service! I recommend this place.
Katlyn Loraine xo
17:03 28 Jun 19
Went to Pay2day loans on upper james. A lady name Jess helped us. She was awesome! Super nice and friendly. Told us about great offers and was just very helpful all together! I would highly recommend this place!
03:54 21 Jun 19
It being my first time taking out a payday loan, I was a little nervous having heard things about cash advances. Jess and Sydney reassured me it was worth my time and would help me out for a small fee. I felt and was secure in their hands. Paid my advance the day I got paid from my work and had no problems what so ever! Thanks Jess! Thanks Sydney! 5 stars!
23:59 10 Jun 19
Wow Jess is so nice and helpful she really understands people may need a little help now and then. If she wasn't behind that glass she would get a big hug from me. Well done. Your new customer and friend. Shawn the cancer guy
17:28 09 Jun 19
Was just in the store today and was incredibly happy with the service I received from Jess. She was super friendly, made borrowing money, which is usually embarrassing, super easy and comfortable. 10/10 customer service and explained everything thoroughly in detail. Definitely will be returning in the future. I don’t know if Jess will even see this. But, thank you!!
13:40 22 May 19
Pay2Day is amazing . I found Shawn to be very understanding and helpful. They offer the most friendly, caring, and amazing service better than any other place . They are very trustworthy. they extended my loan when I needed it . Thank you Shawn and team for helping me out when I needed it the most.Nina
16:50 07 May 19
The Pay2Day team, in particular Shawn, offer the most friendly, caring, exceptional service out of any other businesses like it. They are trustworthy, reliable, and understanding. I go out of my way to do business with Shawn, even if it means waiting in line. He make sure me feel not only like a valued customer, but someone that he cares about. His customer relations skills are phenomenal and unmatched. I refuse to use payday loan services ANYWHERE else and Shawn is a big reason for that. Pay2Day is fair, compassionate, and gets business done. ENJOY every aspect of your payday loan (even paying it off!) by visiting Shawn and the Pay2Day team!
16:18 07 May 19
Pay2Day is hands down the most amazing payday loan provider. I’ve used all of the major chains at some point in my life, and they top them in every single way. They have a little stricter guidelines for approval, but the only thing that tells me is that they’re a reputable business that I can trust. Shawn is who I work with, he makes paying back a loan a FUN thing. Now when have you ever said, “I’m excited to pay back the payday loan place.” ? Never! Pay2Day and the wonderful people that work there make that possible. I can’t emphasize enough how highly I recommend using this company over ANY others in the field. Shawn, thank you for making me AND my family feel like actual people that you care for!
20:41 18 Apr 19
I can’t say enough good things about Sean and Jessica. They immediately greeted me as I walked in and offered me a snack and water. They were informative, cheerful and gave me more knowledge about pay day loans than I needed to know. They store was busy due to customer appreciation day but they didn’t seem stressed and handled the line with dignity and charisma. I have never received this much attention in customer service. I can see both of these people moving up in the company if they aren’t already in some form of management. High fives guys !! Would recommend this place to anyone
15:47 05 Apr 19
Every time I come into this location to pay off or take out a new loan, I am greeted by the friendliest of staff. Today I was greeted and helped out by Sean, who was very kind and patient as I figured out what I had to take out. Sean's customer service skills are exceptional - he really knows how to speak to people to ensure that they leave the building happy and accomplished. It's a breath of fresh air walking into a place where the staff are friendly, helpful, and most importantly knowledgeable.
20:19 03 Apr 19
Jess and Sabrina, are the two best employees here at pay2day I always get amazing customer service and they're very friendly. I would recommend this location to anyone interested in borrowing money from a cash place. Hands down best place to go to.
17:21 30 Mar 19
Super friendly and helpful! Jessica, Shaun, and Andy made the experience quick and easy. Great promotions and amazing deals. The staff are very understanding! If I ever need these services again this would be my first choice!
23:27 29 Mar 19
Amazing customer service and friendly staff. I have been a customer for over a year and this location is very convenient for me. Jess always respond with a friendly smile and is always ready to answer any questions you may have.
17:46 27 Mar 19
Great fast service and atmosphere. Andre was helpful knowledgeable and courteous. Her great smile made me feel welcome.
23:06 20 Mar 19
I love coming into the store. I have had lovely experience each and every time I am in. Jessica has helped me alot with her lovely smile and upbeat attitude. Today was Shawn that helped me with his awesome personality and shows interest in how he treats customers. Love walking in their. :)
21:02 13 Mar 19
Sabrina and Jess were fantastic as presented in their friendly, highly professional, enthusiastic and caring manner. Pay2Day James St. Hamilton are lucky to have these 2 amazing staff. Thank you also to Pay2Day for being there when I needed them. Best Regards. Gary
19:59 07 Mar 19
The staff here is extremely professional, curtious and trustworthy. I have been involved in the financial sector for 10+ years and I ensure everyone that the staff here is second to none This is especially true for one senior staff member, Jessica who has been uncanny throughout this entire experience She is exceptionally friendly and will help anyone she can while keeping anonymity and your credentials confidential.
19:57 06 Mar 19
Had great help from Sabrina and Andy at pay2day upper James. I highly recommend going to this location. Great customer service
17:55 27 Feb 19
This place is amazing. The staff are quick and extremely friendly. Would recommend them for sure
21:20 15 Feb 19
Big thanks to Jess who has been so helpful on several occasions. Professional staff, clean environment. Never disappointed.
19:05 07 Feb 19
To the 3 girls that saved my life today, thank you very much for helping me with pay2day. I was very happy to you girls because you saved me from the cold weather and got me home safely. I wish the best for you and God Bless you everyday with love. Thank you Pay2Day, Shalom
18:42 02 Feb 19
I'd like to say the staff at this place are wonderful and not judgemental. They got me out of a hard moment in my life and I'm grateful for it! I talked to Jess. She's so kind and makes sure I feel welcome and heard. The other staff are great too and wish I remembered their names!They also ensure you're getting the right information .Don't be afraid to ask any questions!
19:38 01 Feb 19
Very friendly employees , very helpful. process is very straight and quickly. plus you receive candy on your first visit yay!! thanks Adelina/Jessica.
00:45 01 Dec 18
Love the store! Jess is just amazing always smiling and giddy. Love seeing Vlora and Sabrina are great as well. Great store and will help out in every way they can.
21:33 24 Nov 18
Sabrina and Jess are amazing ladies! They are always happy and informative and helpful ! I would suggest going here before anywhere else. The process is effortless and quick.
18:32 24 Nov 18
Super nice staff very helpful and professional. Jess was amazing and very helpful and sweet. I would deal with her anytime and will recommend her and pay2day to anyone
16:16 24 Nov 18
Love coming in to this store especially when Jess is working she is so friendly and personable. She always makes my visit a pleasure. Don't lose this lady! She's great with clients.
15:33 24 Nov 18
These types of establishments are never easy to go to. The location on upper James made everything incredibly easy and were also more than friendly through the whole process. They are willing to work with you in every aspect. I would highly highly recommend going here for all your payday loan needs!
21:45 14 Nov 18
Service at pay2day was great. The ladies were so helpful. Pat especially was amazing so helpful and made me feel so comfortable in my time of need and help. Thank you Pat for everything!!
01:21 10 Nov 18
i love pay2day they have excellent customer service skills always patient and kind. Pat and Jess are always a great help always friendly and cheerful. always smiling and ready to help the best they can. I will always come back to this location.
17:02 09 Nov 18
Fast, and super friendly. Very helpful when it came to the loan amount, “take what you need” is what I was told and I will be honest I would’ve taken the full amount but Jess made a lot of sense and I really enjoyed the conversation
23:37 02 Nov 18
I’ve needed to go to pay2day and my experience was great ! The girls that work there are lovely every time me and my girls go in there they talk to them and always have candies and make them welcomed while they wait. Pat and Jess are the ones that usually help me ! Good convo and helpfulness 10 stars if I could ladies. Another women I think her name was Laura was super !! They go above and beyond just to work with you. Sometimes I can’t even get there for a couple days and these ladies work with you as long as you talk to them. I will always always always use this place and no others whenever I’m in a jam. Thanks guys for making this a great business because without yous it wouldn’t be the same !!!
23:52 05 Oct 18
The staff have always been very warm and welcoming. They are very helpful and professional. Would highly recommend this company.
22:23 05 Oct 18
the staff at Hamilton is and always courteous and helpful always pleasant very polite and pleasant great and awesome service they know me by name every time I come in to the office Hamilton has the best staff greatly give them 100 % thumbs up
13:49 26 Sep 18
This place is the best very fast not a lot of papers because everything is digital great place to loan. Will be using them again thanks guys
14:21 25 Sep 18
We found Sabrina very friendly and helpful. We will come back again. Also found Sabrina respectful. We will recommend our family and friends to come here.
15:50 24 Sep 18
Pat and the team at Store 17 always treat you with courtesy and respect. The process is always made extremely easy and they work with you wherever they can. I would highly recommend Pay2Day for all of your loan and cheque cashing needs. Keep up the great work!
01:46 24 Sep 18
The level of customer service at this location is not like any other lender, it is stellar. Great promotions as well!
20:53 21 Sep 18
Pay2day ! Amazing customer service 5 star rating all day. All the lady's that work there are just amazing to deal with.Jess always gives me chocolate LOL!Jess is by far my favorite! Lol sorry ladys.Honestly get treated better here then @ my own bank. I would recommend it 100%.Anki
15:16 20 Sep 18
Pat the manager at pay2day was very friendly and helped me out with great service to meet my needs! I would refer her to anyone she knows her job and how to look after her clients.
19:29 16 Sep 18
Just came in to cash in some gold, very nice experienced cashier took good care of me!
16:57 06 Sep 18
I love Pay2Day they are so welcoming and say hello every time I come in. They always go above and beyond with customer service. Whether you are borrowing or selling some old gift cards they do it all. Pat is always able to answer any questions that I have and some managers at other locations just pass it off and can’t be bothered. Vlora is always there helping me with a smile on her face and when you are having a bad day when you come in and see all the ladies and gentleman ready to help it’s makes for a wonderful atmosphere. When I come in I normally get Jessica and I see her keeping the place looking clean before it open. It’s the only place I have gone in Hamilton that when you walk in there isn’t garbage everywhere and doesn’t smell like pee or an ash tray. I would recommend this place to anyone who wants a judgement free and wonderful customer service experience
00:58 04 Sep 18
Very nice people that work there very clean in the store really like going there
18:21 03 Sep 18
Think Pay 2 Day is excellent.Always Kind, Friendly Employees. Very Satisfied.
16:02 01 Sep 18
She is amzing im from out of town. She never made me feel like i was a bother she was so helpful.. I was happy with the amount i got also im from out of town and was so easy to deal with i love the place its clean and looks very nice on side
20:36 28 Aug 18
It was my first time taking a loan out so I was a little nervous and confused, but Pat helped me out with all my questions & was super friendly! I’ve recommended going to see her to a couple of my friends and boyfriend
18:14 25 Aug 18
I am a first time customer and your Manager, Pat was exceptional.
04:06 23 Aug 18
Very nice employee helped me she helped me get my loan really quick. Easy and fast thanks
00:18 23 Aug 18
Best service in Hamilton that I have personally experienced.
00:07 21 Aug 18
Clean store and friendly, helpful customer service.
22:36 16 Aug 18
Friendly, helpful and professional staff. Definitely recommend.