Payday loans Kitchener
Looking for a payday loan in Kitchener? You've come to the right place!
Kitchener/Waterloo
Highland Road Plaza
324 Highland Road W Unit 1A
Kitchener, Ontario N2M 5G2
Phone: 519.578.9696
Email: info@pay2day.ca
Hours of operation
Monday to Friday: 9am to 9pm
Saturday: 9am to 9pm
Sunday: 10am to 6pm
Google Rating
4.9 
4.9
Lori T
03:05 15 Jan 21
It took some time for me to get signed in to apply for a loan because it kept telling me my email was locked. But when I called the stuff and explain to them what was happening they reset my email and a little while after I was able to sign in thanks to Krystle. The staff is very friendly professional and treat people with respect. I will definitely use this service again thank you
Mady Raz
17:15 08 Jan 21
WOW is all I can say! I was sent the wrong amount by accident, and as soon as I called head office, they got in contact with the store right away and they figured everything out under an hour and a half! Their service is outstanding and I do recommend them! Super friendly, nice and professional!
Kayden C
22:19 30 Dec 20
Krystle and Lee were amazing to work with. Really helped me out when I needed it. Fast and easy process. Would recommended working with them when visiting the location! Was very pleased and will be returning for sure to see them!!
Carolina Pla
19:05 08 Dec 20
Katelyn. Thanks for your help and bubbly personality. You guys are so welcoming and friendly. It’s always a pleasure coming in. Thank you. Happy Holidays
Jennifer Carpenter
00:15 05 Dec 20
Heli was amazing and so helpful as well as friendly. She was professional and very good with customer service. Very sweet girl. I would come back to the store to deal with her again.
Rich Roberts
23:48 30 Nov 20
Rhoda helped me set up a profile and was exceptionally professional and courteous.Very clean store and meeting all COVID protocol, I felt at ease and safe. She was very helpful and kind. I recommend this store and location to anyone requiring financial services.
Elissa Pena
20:48 25 Nov 20
Katelyn was so super helpful, kind and awesome to speak with. She made the overall process super easy and would definitely recommend. It was a smooth process and I really appreciate her customer service! Thanks Katelyn! :)
Amanda Baillie
14:56 22 Oct 20
Katelyn is the very sweetest! Her customer service is top notch. If you need to use a payday loan service I say go to Pay2Day Kitchen the team there is just outstanding and Katelyn will leave a lasting impression!
Spencer Clarke
16:47 10 Oct 20
These guys/girls are great to deal with. Super friendly. There service is excellent. Thanks Heli!
Cristal Cole
21:06 07 Oct 20
I have been using pay2day off and on for about a year and Emielee was fantastic. Quick, friendly and a pleasure to deal with.
Suleyman Hasanzade
23:37 06 Oct 20
Professional staff. Really sweet and good customer service, thank you Emielee!
Lisa Keneer
21:05 30 Sep 20
I have been with pay2day for awhile now and am very satisfied.They have always been very patient and kind with me and have always taken time to answer any questions I may have.I have recommended pay2day to many of my friends and will continue to do so.
Kate Kate
14:56 30 Sep 20
Very good experience with this company. Staff is very polite and helpful! Definitely would recommend!
Tyler Will
11:46 22 Sep 20
A good place whenever in need of extra cash.Very nice service from Heli
Maddie Soper
00:03 18 Sep 20
Emielee was fantastic and super professional I would definitely recommend coming to pay2day
yahya mahdi
22:17 14 Sep 20
Thank you Katelyn for your help during these times. Your help is very much appreciated :)
tyson mcneil
18:42 13 Sep 20
I spoke with Heli no phone. She answered all my questions.Very nice service
OnStorm SpotKat
15:03 12 Sep 20
Lee was absolutely fantastic in working to get me the loan i desperately needed. She is phenomenal at her job and im super thankful she was there to help me today. 10/10 would recommend.
Sandy Lesley
16:04 11 Sep 20
Great customer service Katelyn provided over the phone.
Jay Sharma
22:37 07 Sep 20
Great service by heli shah, she is the best employee at pay2day
Hollie Noseworthy
22:05 07 Sep 20
Emilee served me and informed me she was new. I found her professionalism and speed at getting me checked out very good.
Keshia Davis
20:59 06 Sep 20
I am very happy with the customer service at Pay 2 Day on Highland they are very helpful if I leave a message Katelyn and Joel always call me back in a timely manner and they are always willing to work with me base on my circumstances Thank you very much pay 2day
douglas lea
16:00 06 Sep 20
Katelyn was helpful and friendly. Great customer service.
Gerry S
15:19 03 Sep 20
Katelyn was friendly and provided fast service. Would recommend
Zack Eze
20:29 28 Aug 20
Heli, Kayhlyn and Lee are the 3 best agents I've encountered and they've always come to my need when requested. I highly recommend to all.
Joe Greene
21:36 27 Aug 20
They are great people friendly quick and very enjoyable to speak to
Nicole Golden
16:40 17 Aug 20
I have been helped in store by Emielee, Kaitlin, and Joe. All employees are phenomenal and super friendly. The service is always quick and beyond amazing. They have been extremely helpful threw covid19 and I very much appreciate it. These employees make such a difference and are always happy to help or answer any questions you may have :)
Cory Howie
14:44 05 Aug 20
I spoke with Lee at the Highland Road location in Kitchener Ontario she was a wonderful wonderful help and I appreciate it so so so much you rock great customer service!
Will O
20:57 04 Aug 20
I was helped at this store today by Emielee and Katelyn. Both employees were very kind and helpful. The whole process was completed in just a few minutes, which is exceptional. Top notch customer service and easily the best choice for a payday loan in KW.
raj shah
19:34 31 Jul 20
Heli was very helpful. she listened to all my issues patiently and was always willing go an mto help me
Mike Horrigan
22:12 29 Jul 20
Heli was incredibly kind & professional when helping me! I highly recommend using Pay2day in Kitchener if you ever find yourself in a financial situation! 5 stars!!
Léo Breton
22:08 29 Jul 20
Heli and Kaitlyn are very knowledgeable and helped me out quickly and easy...this place is better than the other places by far!
L Tam
15:05 28 Jul 20
This was long comingThey have always helped me with mine on going issues.Heli is always nice and tries her best to help with whatever she could.I always recommend this place to my friends in need
Mandy Dettrich
14:39 20 Jul 20
Spoke to Lee and Katelyn. Great company with even better service. Would recommend to anyone needing a short term loan!
Alexis Petsnick
16:36 17 Jul 20
Amazing! Helped me cash my CERB when no one else did! Went to 4 shops and was turned away. Went here and they went above and beyond to help me! Thanks guys! - Dan Archer
Jackie Lee
21:59 16 Jul 20
Great customer service provided by Joe and Katelyn!! Would highly recommend over the others!
Deby Tremble
14:59 14 Jul 20
I was in today. I loved the customer service I was given by Joe. He was polite, helpful and overall a great guy to deal with. I love this place I will definitely be using them again. Thank you Joe for your AWESOME customer service!
Amanda Hutch
03:33 11 Jul 20
I had a best experience today at this storeThanks Heli
Jessica Horton
15:35 03 Jul 20
This place is amazing. Everyone that works here is very friendly, kind and very helpful. I will not go anywhere else. They make a point to know you by name and ask how you are. Thank you guys so much.
Rat Vedi
20:12 29 Jun 20
Heli/Joe are awesomeAre always happy and provide good service
Abdisalam Omer
15:39 24 Jun 20
Katelyn, is very helpful. Great company would recommend.
Olivia
20:47 21 Jun 20
Heli was very helpful and had very good customer service! I am very happy.
Mary Kavanagh
14:49 16 Jun 20
Hi my name mary Kavanagh, I was just there I dealt with a wonderful woman named Lee. She was very friendly and explained everything in detail. I would definitely recommend this place.
Marion Bennett
21:41 15 Jun 20
As always, superior customer service! Great job Joe!
JusTinaLane
20:40 29 May 20
I came to first ask for information and then to apply. Both the ladies working were very kind and very professional. I would highly reccomend going in if you need to get a loan.
Tom Wilkinson
18:18 28 May 20
Katelyn & Joe were very helpful and friendly. Would recommend.
Jake Ashton
17:14 25 May 20
Joe and Katelyn are always helpful, friendly, and professional. Great company with even greater service!
Lucy Bennett
00:41 22 May 20
Ryan, Penny and the team are the best in the Region. Not enough niceties to say about the team on Highland road in Kitchener! Thanks for being there! Aston!
Mikayla Scott
23:40 21 May 20
Joe was amazing today super helpful and really fast!! such a nice voice and calming when in stressful situations . 10/5
Shoichi Vega
20:43 02 Mar 20
Very humble and welcoming, specially on this kind of times that we need a little extra to go by. Fast service and miss Katelyn is a sweetheart, very nice. Would recommend to others
Patty S
00:58 22 Feb 20
Joe is such a great help! He always answers any questions and is very knowledgeable. Thank you for your support and help whenever I need your services.
Nick Graves
18:37 06 Feb 20
Great customer service. Joe was very friendly, helpful and overall just a great guy. Would highly recommend coming here if you're short on cash and need some money to get you to payday.
Ross Ferguson
22:39 30 Dec 19
Very good service. The person, Yiting, was very nice to me and made it easy for me to apply at Pay2Day. I will be recommending this store to my friends and relatives.Many thanks!
Jason Rogers
20:30 30 Dec 19
Lee was able to actually help me to keep my car and credit score rising. I needed to pay my car off and am one day late. She was able to help me. Please go see lee if you need help.
Nicolette McQuade
22:18 14 Dec 19
Joe is always amazing to deal with! He makes the whole thing so quick and easy and is always pleasant. No one likes using these places, but when necessary, this is the only one I will go to.
Penelope Pitstop
22:54 13 Dec 19
Penny,Lee and Yiting are so wonderfully friendly. I love coming to this store. The service is the best I have ever received from a payday loan company. Would highly recommend this location
B Phommasenh
14:36 07 Dec 19
One of the best places to go when you're a little short on funds. Lee is an amazing customer service representative, very understanding, informative and helpful. She treats you more like family than a customer. And I love her accent. Thank you for all you do, keep up the awesome work!!!
Teswayne Grizzle
00:40 28 Nov 19
Joe was really professional he dealt with my situation with utmost ease and honesty... made me feel comfortable and confident... proper place to do business
Malcolm West
14:56 19 Nov 19
Lee was very helpful, she helped me when I was struggling. And made the process quick and easy. Very sincere woman, and will be further business in the future with this company. Highly recommend!
Corey Wood
18:32 10 Nov 19
My wife and I went into get a payday loan and felt with a wonderful woman named Penny .my goodness she went above and beyond for us got every thing settled in such a short time . Really wonderful .we will definately be coming back time and time again. Exceptional customer service .she was super friendly and convorsated about every day stuff. I'm very impressed with Penny.
Niki Duffenais
20:12 05 Nov 19
Joe from highland location has been a great help. Several times he has gone above and beyond with his customer service. Great experience every time.
Jennifer Ross
19:25 18 Oct 19
I was reluctant to get a payday loan after a bad experience several years ago.. I was pleasantly surprised at not only the professionalism of this establishment, but the genuine manner in which they operate. I was given options and alternatives regarding paying back, told about promotions, and the staff I have encountered have always been friendly and understanding. I highly recommend them if you find yourself in need of some quick cash. Definitely a better experience that what I have known in past.
hannah bax
23:22 04 Oct 19
I walked in the store and noticed right away how welcoming the environment is. I was served by Penny and she was a delight! Her and Joe are very entertaining to watch and they work well together!
Joey-Lynn Leach
15:49 30 Sep 19
Joe and Penny both helped me. They made me feel very welcome, comfortable, and they both were very understanding. Extremely helpful place.
Gabriella Kopec
20:42 28 Sep 19
Definitely a great place to get a loan! Joe & Penny was super nice, & informative, helping me get my loan figured out super quick! and I would definitely recommend coming here!
John Santarossa
23:21 27 Sep 19
Joe was awesome today! Very quick and friendly. All of the staff at Pay2Day are very welcoming and friendly. Would 100% recommend their services to anyone!
alicia Girard
15:13 28 Aug 19
Amazing first experience. I was very pleased with the customer service excellence provided by Lee & Joe. Joe is in training and did great, he had a great leader Lee to help guide him through the process. Both are very professional & I couldn’t be happier with the service. I would recommend anyone to go see them at their Cambridge location on Hespeler rd. Thank you again. =)
Cindy Maleau
20:52 22 Aug 19
It was my first time at pay2day I was very pleased. The lady to help me was Penny. She was very friendly and informative. My visit was not long and I would recommend Pay2Day to my family and friends.
Sweetazn 711
20:35 08 Aug 19
Hi, my experience with Pay2day in Kitchener, ON was excellent. A woman named Penny assisted me with everything I needed and I am extremely happy with Pay2day services today! It was simple and quick.
Melissa Walker
19:33 02 Aug 19
the agents that work here are excellent: very helpful and knowledgeable. they make you very comfortable on borrowing money. Thank you Pay2Day for your services and great staff!
Jessica West
22:05 23 Jul 19
Went into day for a pay loan, great customer service and maly the front desk representative was awesome. She walked me through the hole thing & was super nice. Definitely would refer anyone to come in!
Amanda DeJong
21:37 11 Jul 19
If you ever feel like you are stuck, come to PAY2DAY! They are helpful and the staff is warm and welcoming, specifically Penny - we had a wonderful chat while she was helping me today!Thanks PAY2DAY team!!
SILVIA ANGYAL
19:19 11 Jul 19
Maly, Vrunda, Penny and Deanna give exceptional service. I had the pleasure of visiting them today for the first time and was not disappointed by the wonderful welcome I received and fabulous customer service. I would highly recommend this service to all of my friends and family. Thank you so munch ladies.
Randy Woolridge
13:21 09 May 19
I've been coming in for payday loans for a long time now and the staff(PENNY/VRUNDA) have always been extremely nice and very welcoming every time I come in! They both have great costumer service qualities and always welcome you with a friendly smile. I highly recommend Pay2Day for your loans
TIRE-GENIE90
14:48 01 May 19
Came in to borrow a few bucks today from Penny was such an awesome young lady. Makes the experience extremely comfortable. I really enjoyed my business with her. Will definitely be back in the future. Thanks to all the other staff at pay2day as well. Great service
Anjella Fiorini
14:40 30 Apr 19
Friendly and efficient service; the associate, Berni-Lynn, that assisted me today is very personable and knowledgeable. The environment is very well kept, maintaining its professionalism. I will be recommending this particular location.
Damian Clark
20:47 26 Apr 19
It was awesome service. Penny was amazing and quick at the job. Would recommend to anyone 10/10 service
Author Claudette Melanson
18:21 25 Apr 19
Penny is so friendly. I love Pay2Day. Always helpful and go above and beyond. Email the paperwork so no more wads of paper. Easy payback and reloan so I'm not carrying around a bunch of cash. Best place to go if you need quick cash. :)
Carey Gordon
17:44 23 Apr 19
Came in the store. Deanna and Berni-Lynn were very pleasant and helpful. Very quick transaction. I was very satisfied with service here.
Arash Tehrani
13:27 22 Apr 19
I highly recommend this place, being my first time.. I had a great experience Deanna is so friendly and professional she helped me with all my questions and made me feel comfortable throughout the whole process. I will definitely be bringing my business back here. Thank you pay2day and Deanna.
Jodi Mullins
14:52 12 Apr 19
Excellent service would recommend to family and friends. Thank you very much for your help, Deanna was great!
Danielle Small
22:45 05 Apr 19
Very friendly service being a first time customer. Deanna is very polite and helpful. I also called before coming in and got great customer service on the phone which led me in to coming in-store. :)
yasir Elamin
16:35 27 Mar 19
Great customer service and very friendly staff all around. Vrunda helped me and she was fantastic.
Mary Anne Pardy
23:01 22 Mar 19
Thank Deanna was great. Service was fast and all staff very friendly
Suzanne Kneller
18:44 22 Mar 19
Penny is amazing. Great customer service. Always friendly and willing to work with you
Alfred Samsele
17:03 22 Mar 19
had a wonderful experience with, Vrunda, Deanna, penny, excellent service, from all three of them, got coffee too :), overall left extremely satisfied. :) willing to help. highly recommend you stop by to check them out.
J
19:27 20 Mar 19
I felt embarrassed to have to get a pay 2 day loan when I first went but the staff were friendly and understanding. Vrunda was friendly, empathetic to my need and efficient in the process. I recommend pay 2 day if you find yourself in a jam.
Richard McLean
17:02 15 Mar 19
I met with Vrunda. She explained everything as we went along. Excellent customer service. Fast and friendly service.
Dylan Alberta
20:15 09 Mar 19
Vrunda was my agent she was professional polite and respectful the process was quick and easy online banking pay stubs and phone number and I got my loan it's really easy if you don't have online banking get your 3 months bank statements and a void cheque or direct deposit form and obviously paystub s that's it that's all.it is free for your first 300 I got a loan of 400 first time that's pretty good compared to other loan places in Kitchener Ontario.
Bryan Baxter
19:48 21 Feb 19
Vrunda was very polite and helpful! professional atmosphere too. Great place to get some spare cash.
Shalene Stevens
20:14 18 Feb 19
Deanna was a great help. very friendly and informative her assistance was greatly appreciated and would recommend anyone to the pay2day services
Frank Krug
17:09 15 Feb 19
I went to apply for my first loan and the lady was very nice and helpful I would recommend it to any person or friend without any doubt.
Damion Lee
19:53 12 Feb 19
Deanna is very Amazing and very helpful and very friendly. I really like the customer service and I would recommend all my friends and family to come to this location
Kahlil DePeazer
15:46 31 Jan 19
I would just like to compliment Vrunda. She has been most professional and gone to great lengths to assist me. Her patience with me as I continuously changed my decision is to be commended. Thank you Vrunda
Amanda C
03:34 23 Jan 19
Customer service was great. All of the ladies working were very kind. Quick and easy
mikayla brown
01:29 08 Jan 19
Vounda is very friendly and personable. My first time experience was easy going and stress free.
justin thiara
18:30 07 Jan 19
vrunder was the most helpful employee I have dealt with in a long time in customer service she was very helpful and polite would recommend her and this business to any one
Nicole Small
22:13 15 Dec 18
Friendly and professional staff who keep you engaged and upto date with promos and services, Vrunda was very polite and knowledgeable.
Adam LaChance
17:23 26 Nov 18
It was my first time today at Pay2Day Loans in Kitchener. The service was fast and efficient. Lee was very helpful and kind in processing my application for the loan. It was done in under 20 minutes. Definitely a good place for future loans.
randy mainville
20:05 24 Nov 18
Awesome staff. Very quick and easy. Thanks so much
Henny Heupel
13:26 10 Nov 18
If you need help this is a great place to go. Loan gets completed fast and with a very efficient group of employees. They will go out of their way to help you. Melissa Yiting served me with great positive energy and kindness.
Mark-Anthony Donawa
20:59 31 Oct 18
Excellent customer service
eva dalton
17:22 19 Oct 18
Lee was awesome. Great atmosphere and wonderful staff.
Patrick Whalen
21:22 09 Oct 18
Kind and professional staff guided me through my first loan with them thoroughly and efficiently. They don't try to push more on you than you're trying to take, and the entire process doesn't take long at all. They also have better account security measures than any loan places that I've been to previously. I can't recommend enough.
Aakash Dahiya
00:14 05 Oct 18
The experience was really good very friendly and specially the lady named Melissa.L
Heaven Thurston
17:01 30 Sep 18
The 2 staff I have had the pleasure of working with at this location have been amazing. Melissa and leigh . very outgoing and very friendly. Best loan place around... Once u go here you'll never go anywhere else.
Stephanie Davis
03:22 30 Sep 18
I was empressed by the service that I received from Lee and the general man that was with her today. I 10000% recommend this place, believe me you will not regret giving it a shot!
Brooklynne Appleby
19:59 07 Sep 18
Melissa was amazing the slide show on their TV says she treats every customer like a friend and I felt that way today, great experience! Best place to get a loan I would say.
Dana Crockett
01:22 03 Aug 18
The staff are super friendly and they do there absolute best to get u the cash u need
Brandon Mckeegan
20:37 26 Jul 18
Very helpful and courteous helped me with all of my needs and Lee on Highland Road served me and I couldn't ask for someone any better
Rick K
20:10 11 Jul 18
Great customer service and very friendly staff all around. Berni-Lynn helped me initially and she was fantastic. Definitely someone to follow by example.
Fireanimal
00:47 10 Jul 18
Berni-Lynn was an amazing help. I will continue to use your services. Thank you.
jenn niemi
14:44 07 Jul 18
They are always smiling, quick and courteous. Always updates customers on any changes or new laws. Its refreshing.
Chen Guan
22:01 26 Jun 18
wonderful store and friendly clerk. they are nice and glad to help me to earn the loan. love this store.
Memphis York
20:44 10 Jun 18
Lee was amazing at the highland location. She helped me with all my needs. She was diligent and quick. I couldnt have had a better experience!
Dell Zheng
17:08 01 Jun 18
Good customer service, they are all friendly, and fast, try to satisfied all my needs, best place to get a loan!
nicole golden
15:22 11 May 18
I have used this loan place twice now and everyone there is very friendly and super helpful! Best loan place in kitchener by far! Nicole Golden
M L
10:08 08 May 18
Pay 2 Day satisfied all my requests. They were quick and had by far the best customer serviceI’ve had in a long time.
Salah Dawoud
00:04 06 May 18
Great customer service...friendly staff, quick and easy....my fav pay day loan place. Thank you pay 2 day..
Phil Morgan
20:56 04 May 18
Paytoday is best for me and I love the rates and very nice service thanks
Nick Deleseleuc
19:58 04 May 18
Great customer service...friendly staff, quick and easy....my fav loan place to go to.
