Kitchener payday loans & cheque cashing
Kitchener/Waterloo
Highland Road Plaza
324 Highland Road W Unit 1A
Kitchener, Ontario N2M 5G2
Phone: 519.578.9696
Email: info@pay2day.ca
Hours of operation
Monday to Friday: 9am to 9pm
Saturday: 9am to 9pm
Sunday: 10am to 6pm
Google Rating
4.9 
4.9
Ross Ferguson
22:39 30 Dec 19
Very good service. The person, Yiting, was very nice to me and made it easy for me to apply at Pay2Day. I will be recommending this store to my friends and relatives.Many thanks!
Jason Rogers
20:30 30 Dec 19
Lee was able to actually help me to keep my car and credit score rising. I needed to pay my car off and am one day late. She was able to help me. Please go see lee if you need help.
Nicolette McQuade
22:18 14 Dec 19
Joe is always amazing to deal with! He makes the whole thing so quick and easy and is always pleasant. No one likes using these places, but when necessary, this is the only one I will go to.
Penelope Pitstop
22:54 13 Dec 19
Penny,Lee and Yiting are so wonderfully friendly. I love coming to this store. The service is the best I have ever received from a payday loan company. Would highly recommend this location
B Phommasenh
14:36 07 Dec 19
One of the best places to go when you're a little short on funds. Lee is an amazing customer service representative, very understanding, informative and helpful. She treats you more like family than a customer. And I love her accent. Thank you for all you do, keep up the awesome work!!!
Teswayne Grizzle
00:40 28 Nov 19
Joe was really professional he dealt with my situation with utmost ease and honesty... made me feel comfortable and confident... proper place to do business
Malcolm West
14:56 19 Nov 19
Lee was very helpful, she helped me when I was struggling. And made the process quick and easy. Very sincere woman, and will be further business in the future with this company. Highly recommend!
Corey Wood
18:32 10 Nov 19
My wife and I went into get a payday loan and felt with a wonderful woman named Penny .my goodness she went above and beyond for us got every thing settled in such a short time . Really wonderful .we will definately be coming back time and time again. Exceptional customer service .she was super friendly and convorsated about every day stuff. I'm very impressed with Penny.
Niki Duffenais
20:12 05 Nov 19
Joe from highland location has been a great help. Several times he has gone above and beyond with his customer service. Great experience every time.
Jennifer Ross
19:25 18 Oct 19
I was reluctant to get a payday loan after a bad experience several years ago.. I was pleasantly surprised at not only the professionalism of this establishment, but the genuine manner in which they operate. I was given options and alternatives regarding paying back, told about promotions, and the staff I have encountered have always been friendly and understanding. I highly recommend them if you find yourself in need of some quick cash. Definitely a better experience that what I have known in past.
hannah bax
23:22 04 Oct 19
I walked in the store and noticed right away how welcoming the environment is. I was served by Penny and she was a delight! Her and Joe are very entertaining to watch and they work well together!
Joey-Lynn Leach
15:49 30 Sep 19
Joe and Penny both helped me. They made me feel very welcome, comfortable, and they both were very understanding. Extremely helpful place.
Gabriella Kopec
20:42 28 Sep 19
Definitely a great place to get a loan! Joe & Penny was super nice, & informative, helping me get my loan figured out super quick! and I would definitely recommend coming here!
John Santarossa
23:21 27 Sep 19
Joe was awesome today! Very quick and friendly. All of the staff at Pay2Day are very welcoming and friendly. Would 100% recommend their services to anyone!
alicia Girard
15:13 28 Aug 19
Amazing first experience. I was very pleased with the customer service excellence provided by Lee & Joe. Joe is in training and did great, he had a great leader Lee to help guide him through the process. Both are very professional & I couldn’t be happier with the service. I would recommend anyone to go see them at their Cambridge location on Hespeler rd. Thank you again. =)
Cindy Maleau
20:52 22 Aug 19
It was my first time at pay2day I was very pleased. The lady to help me was Penny. She was very friendly and informative. My visit was not long and I would recommend Pay2Day to my family and friends.
Sweetazn 711
20:35 08 Aug 19
Hi, my experience with Pay2day in Kitchener, ON was excellent. A woman named Penny assisted me with everything I needed and I am extremely happy with Pay2day services today! It was simple and quick.
Melissa Walker
19:33 02 Aug 19
the agents that work here are excellent: very helpful and knowledgeable. they make you very comfortable on borrowing money. Thank you Pay2Day for your services and great staff!
Jessica West
22:05 23 Jul 19
Went into day for a pay loan, great customer service and maly the front desk representative was awesome. She walked me through the hole thing & was super nice. Definitely would refer anyone to come in!
Amanda DeJong
21:37 11 Jul 19
If you ever feel like you are stuck, come to PAY2DAY! They are helpful and the staff is warm and welcoming, specifically Penny - we had a wonderful chat while she was helping me today!Thanks PAY2DAY team!!
SILVIA ANGYAL
19:19 11 Jul 19
Maly, Vrunda, Penny and Deanna give exceptional service. I had the pleasure of visiting them today for the first time and was not disappointed by the wonderful welcome I received and fabulous customer service. I would highly recommend this service to all of my friends and family. Thank you so munch ladies.
Randy Woolridge
13:21 09 May 19
I've been coming in for payday loans for a long time now and the staff(PENNY/VRUNDA) have always been extremely nice and very welcoming every time I come in! They both have great costumer service qualities and always welcome you with a friendly smile. I highly recommend Pay2Day for your loans
TIRE-GENIE90
14:48 01 May 19
Came in to borrow a few bucks today from Penny was such an awesome young lady. Makes the experience extremely comfortable. I really enjoyed my business with her. Will definitely be back in the future. Thanks to all the other staff at pay2day as well. Great service
Anjella Fiorini
14:40 30 Apr 19
Friendly and efficient service; the associate, Berni-Lynn, that assisted me today is very personable and knowledgeable. The environment is very well kept, maintaining its professionalism. I will be recommending this particular location.
Damian Clark
20:47 26 Apr 19
It was awesome service. Penny was amazing and quick at the job. Would recommend to anyone 10/10 service
Author Claudette Melanson
18:21 25 Apr 19
Penny is so friendly. I love Pay2Day. Always helpful and go above and beyond. Email the paperwork so no more wads of paper. Easy payback and reloan so I'm not carrying around a bunch of cash. Best place to go if you need quick cash. :)
Carey Gordon
17:44 23 Apr 19
Came in the store. Deanna and Berni-Lynn were very pleasant and helpful. Very quick transaction. I was very satisfied with service here.
Arash Tehrani
13:27 22 Apr 19
I highly recommend this place, being my first time.. I had a great experience Deanna is so friendly and professional she helped me with all my questions and made me feel comfortable throughout the whole process. I will definitely be bringing my business back here. Thank you pay2day and Deanna.
Jodi Mullins
14:52 12 Apr 19
Excellent service would recommend to family and friends. Thank you very much for your help, Deanna was great!
Danielle Small
22:45 05 Apr 19
Very friendly service being a first time customer. Deanna is very polite and helpful. I also called before coming in and got great customer service on the phone which led me in to coming in-store. :)
yasir Elamin
16:35 27 Mar 19
Great customer service and very friendly staff all around. Vrunda helped me and she was fantastic.
Mary Anne Pardy
23:01 22 Mar 19
Thank Deanna was great. Service was fast and all staff very friendly
Suzanne Kneller
18:44 22 Mar 19
Penny is amazing. Great customer service. Always friendly and willing to work with you
Alfred Samsele
17:03 22 Mar 19
had a wonderful experience with, Vrunda, Deanna, penny, excellent service, from all three of them, got coffee too :), overall left extremely satisfied. :) willing to help. highly recommend you stop by to check them out.
J
19:27 20 Mar 19
I felt embarrassed to have to get a pay 2 day loan when I first went but the staff were friendly and understanding. Vrunda was friendly, empathetic to my need and efficient in the process. I recommend pay 2 day if you find yourself in a jam.
Richard McLean
17:02 15 Mar 19
I met with Vrunda. She explained everything as we went along. Excellent customer service. Fast and friendly service.
Dylan Alberta
20:15 09 Mar 19
Vrunda was my agent she was professional polite and respectful the process was quick and easy online banking pay stubs and phone number and I got my loan it's really easy if you don't have online banking get your 3 months bank statements and a void cheque or direct deposit form and obviously paystub s that's it that's all.it is free for your first 300 I got a loan of 400 first time that's pretty good compared to other loan places in Kitchener Ontario.
Bryan Baxter
19:48 21 Feb 19
Vrunda was very polite and helpful! professional atmosphere too. Great place to get some spare cash.
Shalene Stevens
20:14 18 Feb 19
Deanna was a great help. very friendly and informative her assistance was greatly appreciated and would recommend anyone to the pay2day services
Frank Krug
17:09 15 Feb 19
I went to apply for my first loan and the lady was very nice and helpful I would recommend it to any person or friend without any doubt.
Damion Lee
19:53 12 Feb 19
Deanna is very Amazing and very helpful and very friendly. I really like the customer service and I would recommend all my friends and family to come to this location
Kahlil DePeazer
15:46 31 Jan 19
I would just like to compliment Vrunda. She has been most professional and gone to great lengths to assist me. Her patience with me as I continuously changed my decision is to be commended. Thank you Vrunda
Amanda C
03:34 23 Jan 19
Customer service was great. All of the ladies working were very kind. Quick and easy
mikayla brown
01:29 08 Jan 19
Vounda is very friendly and personable. My first time experience was easy going and stress free.
justin thiara
18:30 07 Jan 19
vrunder was the most helpful employee I have dealt with in a long time in customer service she was very helpful and polite would recommend her and this business to any one
Nicole Small
22:13 15 Dec 18
Friendly and professional staff who keep you engaged and upto date with promos and services, Vrunda was very polite and knowledgeable.
Adam LaChance
17:23 26 Nov 18
It was my first time today at Pay2Day Loans in Kitchener. The service was fast and efficient. Lee was very helpful and kind in processing my application for the loan. It was done in under 20 minutes. Definitely a good place for future loans.
randy mainville
20:05 24 Nov 18
Awesome staff. Very quick and easy. Thanks so much
Henny Heupel
13:26 10 Nov 18
If you need help this is a great place to go. Loan gets completed fast and with a very efficient group of employees. They will go out of their way to help you. Melissa Yiting served me with great positive energy and kindness.
eva dalton
17:22 19 Oct 18
Lee was awesome. Great atmosphere and wonderful staff.
Patrick Whalen
21:22 09 Oct 18
Kind and professional staff guided me through my first loan with them thoroughly and efficiently. They don't try to push more on you than you're trying to take, and the entire process doesn't take long at all. They also have better account security measures than any loan places that I've been to previously. I can't recommend enough.
Aakash Dahiya
00:14 05 Oct 18
The experience was really good very friendly and specially the lady named Melissa.L
Heaven Thurston
17:01 30 Sep 18
The 2 staff I have had the pleasure of working with at this location have been amazing. Melissa and leigh . very outgoing and very friendly. Best loan place around... Once u go here you'll never go anywhere else.
Stephanie Davis
03:22 30 Sep 18
I was empressed by the service that I received from Lee and the general man that was with her today. I 10000% recommend this place, believe me you will not regret giving it a shot!
Brooklynne Appleby
19:59 07 Sep 18
Melissa was amazing the slide show on their TV says she treats every customer like a friend and I felt that way today, great experience! Best place to get a loan I would say.
Dana Crockett
01:22 03 Aug 18
The staff are super friendly and they do there absolute best to get u the cash u need
Brandon Mckeegan
20:37 26 Jul 18
Very helpful and courteous helped me with all of my needs and Lee on Highland Road served me and I couldn't ask for someone any better
Rick K
20:10 11 Jul 18
Great customer service and very friendly staff all around. Berni-Lynn helped me initially and she was fantastic. Definitely someone to follow by example.
Fireanimal
00:47 10 Jul 18
Berni-Lynn was an amazing help. I will continue to use your services. Thank you.
jenn niemi
14:44 07 Jul 18
They are always smiling, quick and courteous. Always updates customers on any changes or new laws. Its refreshing.
Chen Guan
22:01 26 Jun 18
wonderful store and friendly clerk. they are nice and glad to help me to earn the loan. love this store.
Memphis York
20:44 10 Jun 18
Lee was amazing at the highland location. She helped me with all my needs. She was diligent and quick. I couldnt have had a better experience!
Dell Zheng
17:08 01 Jun 18
Good customer service, they are all friendly, and fast, try to satisfied all my needs, best place to get a loan!
nicole golden
15:22 11 May 18
I have used this loan place twice now and everyone there is very friendly and super helpful! Best loan place in kitchener by far! Nicole Golden
M L
10:08 08 May 18
Pay 2 Day satisfied all my requests. They were quick and had by far the best customer serviceI’ve had in a long time.
Salah Dawoud
00:04 06 May 18
Great customer service...friendly staff, quick and easy....my fav pay day loan place. Thank you pay 2 day..
Phil Morgan
20:56 04 May 18
Paytoday is best for me and I love the rates and very nice service thanks
Nick Deleseleuc
19:58 04 May 18
Great customer service...friendly staff, quick and easy....my fav loan place to go to.
